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Safe Travels & your well-being

Safe travels & Covid-19 in Central America

Re-discover the mystical heart of the Mayan world with us!

Our travelers, supporters, suppliers, and staff's well-being remain as our top priority.
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These are some of the most challenging times we have ever experienced, and our deepest prayers are with all the families that the coronavirus has deeply impacted. For us, it has been a time of introspection, growth, and appreciating what matters most, our health, family and all our beloved ones.

Proud of the high level of confidence that we have built with the travel community over many years, we base our ability to operate, demonstrating both financial soundness and meeting the highest professional standards. 

​​It is very important that you know that since November 2,020 we have carried out with total satisfaction several expeditions in all our destinations in Central America and our expert travel advisors are available for you related to travel to these magical parts of planet earth, please don’t hesitate to contact us.

We’re here waiting for you, now and whenever you are ready. Just trust your heart and intuition and tell us when! 

Stay safe and healthy. Be kind!

Sincerely: José M. Elias Verdera & José Valdizan Botran (Co-founders).

MAYA COSMOS Travel Group ®

A safe and responsible return to travel

Due to the impact of COVID-19, we've made several reconfigurations and updates to our health & safety guidelines.

Now we are implementing new minimum global standardized protocols that emphasize health, hygiene, and sanitation. Aligned with recommendations from the World Health Organization (WHO) and following the World Travel & Tourism Council’s (WTTC) and the World Tourism Organization (UNWTO) Safe Travel protocols for tour operators. 

We have been focusing on safety, comfort & health services since always, and now more than ever. We have passed all of our itineraries through a comprehensive audit & comprehensive risk assessment. 

Most of our staff (from tour leaders, local guides, office workers and drivers) to our chain of suppliers, have completed the COVID-19 health and safety training and they were already vaccinated.

For us nothing is static; everything changes, and we are always in constant evolution, according to today’s top world travel needs.

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Be a Safer & Smarter Traveler!

Why a Private Escorted Journey?

Because you are going to travel on your small bubble, re-discovering a renewed Central America just with your family and friends. 

– We take care of your well-being and all the logistics, so travel at ease.

– Enjoy a coach exclusively for your group with your private driver and tour leader.

– A highly personalized environment while minimizing contact with others.

– The more people you book, the lower the cost per person will be.

– Our Private Small Group Tours are available in all of our existing departures.

Our new approaches & actions:

Now we have introduced these enhanced hygiene protocols & procedures for you, your beloved ones, our other travelers, and our team members.

Our key areas: 

-Always on Support Team & Incident Response (24/7).

-Distancing & Hygiene Protocols.

Always on Support Team & Incident Response (24/7):

We are still up to date and continuously adjusting to the changing regulations from health authorities and our local government, making changes to enjoy your trip. Also, we work to ensure our supplier partners (hotels, restaurants, archeological sites, etc.) are also applying the same standard to these new normalities.

The recently trained and certified in enhanced hygiene and social distancing standards (with the latest health authority and local government guidelines) are monitoring compliance and travelers well-being. Your tour leader is responsible for checking that all hotels, restaurants, and other venues you visit on your journey meet these new standards.

Recently trained and certified in ensuring that your transportation is hygienically taken care of, disinfecting all coach surfaces, and managing the luggage (ensuring all handles are sanitized during loading and unloading) throughout the trip. 

Besides your professional on the road dedicated dream team, your operation department always remains behind the scenes, just a text message or a call away.

If an incident arises, the safe travels & well-being protocols are ready to go. We’ll assist you and support you (with the local medical authorities & test) every step of the way.

Distancing & Hygiene Protocols:

All travelers who wish to travel to Central America must fill out the online health declaration of the country they want to visit.

Each country in the region is very different from each other according to its regulations. 

It is very important that you know that you do not have to quarantine in any Central American country.

-If you are already vaccinated (with both doses), excellent! You only have to present the vaccination certificate when you come and much better if you also come with a negative PCR test (with less than 72 hours).

-If you are not vaccinated, you can also travel! as long as you go with a negative PCR test (less than 72 hours).

-If you have been infected, you can also travel, but you have to bring a medical certificate (signed and stamped) of when your infection occurred and your recovery, apart from bringing a negative PCR test (with less than 72 hours).

For more detailed information, doubts, questions or comments, we are at your service. Just contact us

Hand sanitizer is accessible and freely available, including surface disinfectants, antiviral sprays, wipes, face masks, and gloves. However, you, as a responsible and conscious traveler, should bring your hygiene equipment.

We are operating with a certain number of empty seats, allowing extra physical distance; actually, all of our transport systems will be using just its 50% capacity. 

In all of our journeys, the frequently touched surfaces inside your coach (including doors, handrails, overhead lockers, and even your luggage handles) are disinfected multiple times each day all the time of the journey, as well as the air filters (replaced regularly).

Your expert tour leader (recently trained and certified in enhanced hygiene and social distancing standards) is responsible for all suppliers’ quality assurance during the journey. 

We are very selective about who we partner up with. Hotels, restaurants, ground handlers, and venues that take our guests’ well-being seriously as we do and agree to meet standard guidelines and specifications. 

Safe travels & your well-being checks ensure that all of our travel partners meet international & local regulations.

What do we expect of you

-Trust us, feel safe and reliable when purchasing our services.

-Travel with your mind and heart wide open and a sense of flexibility is going to help you get the most out of your journey.

-Anyone who chooses to travel with us has the responsibility to take care of the people around them and themselves.

-Travel with all your hygiene and care items.

-Use your mask (where necessary).

-Maintain social distance.

-Always follow the instructions of your recently trained hygiene personnel.

Got a question about the Corona Covid-19 in our destinations, journeys, and our approach? No problemo!

Check out the FAQ below, and if your question isn’t there, feel free to open our messenger chat and CONTACT US! 

-When is it safe to travel again to your destinations in Central America?

All the countries of the Central American union are open to the international community before the end of 2020 and since November (2,020) we have carried out with total satisfaction several expeditions in all our destinations. 

We’re here waiting for you, now and whenever you are ready. Just trust your heart and intuition and tell us when!

A Mayan time keeper wearing a mask and preparing the ceremonial altar before the Mayan sacred fire.
Safe travels with Maya Cosmos travel group in Central America 1

Now we are implementing new minimum global standardized protocols that emphasize health, hygiene, and sanitation. Aligned with recommendations from the World Health Organization (WHO) and following the World Travel & Tourism Council’s (WTTC) and the World Tourism Organization (UNWTO) Safe Travel protocols for tour operators. 

We have been focusing on safety, comfort & health services since always, and now more than ever. We have passed all of our itineraries through a comprehensive audit & comprehensive risk assessment. 

Most of our staff (from tour leaders, local guides, office workers and drivers) to our chain of suppliers, have completed the COVID-19 health and safety training and they were already vaccinated.

Yes. Before joining us and for everyone’s safety, we kindly ask you to give us a negative Covid-19 test. If you are already vaccinated, great, and if not, it does not matter. But please, bring a negative test. Your work team (tour leader, driver, local guides and other collaborators) are going to also present it to you before starting your trip.

First of all, it has not happened to us since we reactivate our operations, and if in any case, you or someone else on your journey has symptoms of COVID-19 while traveling. We are more than prepared to assist you in getting medical care following our authorities’ local health advice. Whether a test is required, the need to self-isolate (quarantine), or risk to other travelers in the group. 

Health and safety protocols will be enacted if COVID-19 is confirmed. Informing local health authorities, the group of potential exposure, and sanitation protocols like deep cleaning and disinfecting accommodation and transport. 

Please note that while we will help ensure that you get all the help and support you require, all expenses will need to be covered by you.

If you cannot continue traveling with us due to a suspected or confirmed case of COVID-19, we will offer you a credit for the unused days of your trip.

Since the pandemic began, no international travel insurance had coverage in case of infection, however; now there are several insurances that can help you. Important to mention that there is no mandatory to have a regular travel insurance or a covid-19 travel insurance to travel to Central America.

We have made some changes to the activities or destinations to comply with local authorities’ advice or health and safety protocols. 

Exactly what you read in our itineraries you are going to experience and much more.

Travel with your mind and heart wide open and a sense of flexibility is going to help you get the most out of your journey.

We follow the World Health Organization (WHO) advice and the different Central American countries regarding wearing masks. 

The current recommendation is that if you are healthy, you only need to wear a mask to take care of a person with COVID-19, or in a destination with widespread community transmission and when physical distance is difficult. However, in some destinations, it may be compulsory to wear a mask in public or certain places; in these cases, we are following the local health authorities’ requirements. 

You need to source your masks from home (FFP2). We recommend that you familiarize yourself with how to wear, handle and dispose of them.

We are working with our partners to provide hand sanitizer at accommodations, transport, and restaurants. But we also recommend bringing your supplies.

Our journeys are based on twin share accommodation. Most of them have a single supplement available for solo travelers who do not wish to share a room.

Yes. Before joining us, you will need to complete a self-screening health form and report any symptoms and any contact with someone who has suspected or confirmed COVID-19. 

If you have any symptoms or health concerns at this time, we will assist you in seeking medical advice, and you will not be permitted to join the trip. We ask all travelers to continue to monitor their health throughout their travels and report any relevant symptoms.

Suppose you or someone else on your journey has symptoms of COVID-19 while traveling with us. In that case, we will assist you in getting medical care following our authorities’ local health advice. Whether a test is required, the need to self-isolate (quarantine), or risk to other travelers in the group. 

Health and safety protocols will be enacted if COVID-19 is confirmed. Informing local health authorities, the group of potential exposure, and sanitation protocols like deep cleaning and disinfecting accommodation and transport. 

Please note that while we will help ensure that you get all the help and support you require, all expenses will need to be covered by you.

If you cannot continue traveling with us due to a suspected or confirmed case of COVID-19, we will offer you a credit for the unused days of your trip.

As far as we know, travel insurance will not cover any illnesses related to COVID-19. However, you always check with your dealer (The travel insurance industry is currently still working out its response to the COVID-19 pandemic).

We make some changes to the activities or destinations to comply with local authorities’ advice or health and safety protocols. Mainly if you are on one of the first trips, we suggest you travel with an open mind and heart, and a sense of flexibility will help you get the most out of your journey.

We follow the World Health Organization (WHO) advice and the Guatemalan Government regarding wearing masks. 

The current recommendation is that if you are healthy, you only need to wear a mask to take care of a person with COVID-19. Or in a destination with widespread community transmission and when physical distancing is difficult. However, in some destinations, it may be compulsory to wear a mask in public or certain places; in these cases, we will follow local health authorities’ requirements. 

You will need to source your masks from home. We recommend that you familiarize yourself with how to wear, handle and dispose of them when traveling safely.

We are working with our partners to provide hand sanitizer at accommodations, transport, and restaurants. But we also recommend bringing your supplies.

We based our journeys on twin share accommodation. Most of them have a single supplement available for solo travelers who do not wish to share a room. We are working with our accommodation providers to ensure that more rooms are available for those travelers who want to room alone.

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